Privacy Policy

1. Who We Are

Marketing For Tradesmen UK is a digital marketing company specialising in services for UK tradesmen and trade businesses. Our website is www.marketingfortradesmen.co.uk. We act as the data controller for the personal data described in this policy.

2. What Personal Data We Collect

2.1 Through our contact and enquiry form:

• Your name
• Your trade or business type
• Your phone number
• Your email address
• Your business location or service area
• Your approximate monthly marketing budget
• Any additional information you include in the message field

2.2 Through your use of our website:

• IP address (logged automatically by our web server)
• Browser type and version
• Pages visited and time spent on the site
• Referring website (where you came from before visiting us)

We use a session cookie to protect our contact form from spam submissions. This cookie is strictly necessary and contains no personal information beyond a security token. It is deleted when you close your browser.

We do not currently use Google Analytics, Facebook Pixel, or any advertising tracking scripts on this website.

3. How We Use Your Data

We use the information you submit via the contact form to respond to your enquiry, provide you with a free marketing audit, and discuss how our services might help your business.

Our lawful basis for processing enquiry data is legitimate interests — you have contacted us directly, and we have a legitimate interest in responding to you.

Our lawful basis for processing client data (where a business relationship exists) is contract performance — we need your data to deliver the services agreed.

We will not add you to a mailing list or send you marketing emails without your explicit consent.

4. Data Sharing

We do not sell your personal data to any third party. We do not share your data with other organisations for their marketing purposes.

We may share data with a small number of trusted service providers who process it on our behalf — for example, our email hosting provider. These providers are contractually required to handle data securely and only for the purposes we specify.

We may disclose personal data if required to do so by law, court order, or a regulatory authority.

5. International Data Transfers

We aim to keep data within the UK and European Economic Area (EEA). Some of the software tools we use may store data on servers outside these areas. Where this occurs, we ensure that appropriate safeguards are in place — such as Standard Contractual Clauses approved by the Information Commissioner's Office (ICO).

6. How Long We Keep Your Data

Enquiry data (from people who contact us but do not become clients) is retained for up to 12 months from the date of initial contact, after which it is securely deleted.

Client data is retained for 6 years following the end of the business relationship, in line with standard UK accounting and record-keeping obligations.

Server access logs are automatically rotated and deleted after 30 days.

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the data we hold about you
• Right to rectification — to ask us to correct inaccurate or incomplete data
• Right to erasure — to request deletion of your data, subject to legal retention requirements
• Right to restriction — to ask us to limit how we process your data in certain circumstances
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on legitimate interests

To exercise any of these rights, please email hello@marketingfortradesmen.co.uk. We will respond within 30 days at no charge.

8. Data Security

Our website uses HTTPS encryption. Contact form submissions are sent directly to our email system and are not stored in a database on the web server. We apply industry-standard security practices to all accounts that hold personal data, including strong passwords and where available, two-factor authentication.

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the ICO within 72 hours. If the breach presents a high risk to you personally, we will notify you directly without undue delay.

9. Complaints

If you have concerns about how we have handled your data, please contact us first at hello@marketingfortradesmen.co.uk and give us the opportunity to resolve it. If you remain unsatisfied, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the date at the top of this page. For significant changes that affect clients, we will notify you directly by email.